Solutions That Deliver Results
Organization Transformation
Turn strategy into reality through system-wide change management, culture transformation, and strategic implementation.
Featured: Massachusetts Operational Services Division - transforming operations managing $2.38B in statewide contracts.
Leadership Development
Build leadership capacity through executive coaching, talent lifecycle strategy, and succession planning that drives business results.
Featured: Korn-Ferry certified consultants, who architect custom leadership models, conduct assessments, and deliver executive coaching with proven outcomes.
Learning Design & Training
Create custom learning experiences that develop capabilities and change behaviors at scale through modern delivery methods.
Featured: 15 years training experience with certifications from Northeastern (eLearning), Wharton (Gamification), and Synthesia (avatar-based videos). From Meeting Architect’s Playbook to interactive digital learning.
2.38B in sales operations transformed
11,000+ employees developed
1,900+ employee equity transformation
15+ years proven expertise
“I recommend Letterman White Consulting, LLC without reservation. LWC is a valuable partner for any organization. Susan is easy to work with and ensures that services and deliverables are of the highest quality and on-time.”
“What started as a pilot with two people became the foundation for developing leadership capabilities throughout OSD. Susan’s systematic approach to identifying mission-critical skills and scaling proven methodologies delivered measurable improvements in leadership effectiveness across all levels as OSD works towards long term cultural alignment across multiple business units.”
“LWC’s strategic planning model resulted in our inaugural strategic plan that marks a significant advancement in helping Massachusetts communities manage flood risks effectively.”